service
Liked the video idea showing exactly what was carried out on inspection
Liked the video idea showing exactly what was carried out on inspection
Great experience that day, no concerns
Fast and efficient service considering pandemic
All pretty good.
I don't know anything about cars except how to drive them. Staff are great. They don't use a lot of jargon that I won't understand. The video sent to me by Ryan was great. I'd never seen under my car before. It was very interesting. A great addition.
More expensive than expected and hope car would be cleaned but it wasnt
Fantastic communication and service.
Brilliant service, friendly staff, completely covid-safe.
Loved the video of the health check - found it really interesting. Car came back nice and clean and with plenty of information about what was checked and carried out during the service
Kept informed at all times. My service advisor Tracey Fisher went out of her way for me
Helpful, friendly service, as always.
I would recommend Jardine every time for BMW and Mini. Always had great service
Lauren was very helpful & professional from the start. She patiently worked out all my options, answered all my questions & was very responsive with assistance during sorting out the finance side of things. There were no pushy sales tactics.
Extremely quick and easy drop off and pick up - I felt very safe at all times
A very professional service
Did what it said on the tin and no less.
very friendly and kept me up-to-date on my mini
Lauren was great, very professional had everything ready for me on the day. Emailed me all the relevant documents requiring signature and answered any questions I had.
No complaints
Ian the customer services manager went out of his way to explain the process and make me feel at ease
Cannot fault service
Polite, safe and simple.
Very easy, even through covid which made hand over hands free.
I feel safe driving knowing that the car has been checked thoroughly and serviced
Very COVID compliant and easy to deal with
Prompt, polite and great service.
Very efficient and pleasant staff. Felt a safe environment whilst waiting for MOT to be carried out.
Super efficient and excellent communication In particular Emily, but everyone I spoke to was very helpful and responsive to my needs.
Quick and job done without issue
Punctual and thorough.
Procedures for COVID were well explained dnd I felt safe . The staff member kept me well informed at all stages while I waited
Lauren and the team were very helpful and offered good support in a difficult covid influenced time
Reminded I needed a service and whole process very well organised.
Service was friendly, fast and efficient Phoebe Green has great customer service and communications skills and is an asset to MINI and Jardine Motors
Nice and quick
Joe Graci was an absolute pleasure to deal with. His communication was fantastic throughout, and made the whole process extremely easy despite being in very challenging circumstances. The covid protocols made me feel very safe.
the service was very good. kept intouch all the time. The video from the workshop is a good system. My contact was Phoebe Green and she was very helpful through out the day
The delivery date was earlier than advised and Lauren responsive to timing issues from me.
Totally professional, incredibly friendly and very reliable
Very efficient especially during the current Covid crisis. The video report on the service was a nice touch.
Lauren, my salesperson, offered great customer service, was professional and knowledgable.
Very good COVID measures in place
Wonderful Milton Keynes. Thank you for a great service
Service was excellent and fully covid safe
Even with Covid restrictions everything was very good
Reliable services
Good efficient service both dropping and collecting car.
Job was completed on time and communication was good.
Work was carried out after only booked in for MOT Lovely clean car when I collected Normally they collect from my house and return but with COVID that wasn't an option
Customer service was excellent