professional service from Emily with prompt feedback

Great customer service from the initial enquiry to collecting the car.

Very pleased-Lauren couldn't have been more helpful and kept me perfectly up to date with everything

Everyone I have encountered has been lovely and really very helpful.

Kepped coming and checking with me if I was ok and let me know what was happening

The feedback from the service was excellent.

Informative and relaxed atmosphere

I get the times and dates I need for my work

The whole experience is so easy and a nice experience, and I love my new mini so so pleased.

David was knowledgeable, polite, took his time, explained everything thoroughly, was not pushy, kept in touch, nice to talk to

I am kept informed throughout the process and I understand it.

Comfortable waiting area, friendly staff, reasonable turn round time.

Very satisfied - if the car had been washed it would have been Completely satisfied (but they were very busy, so understandable..)

Everything happened as expected.

Professional service. Everything dealt with efficiently. Excellent approach from Joe Graci, who handled the sale without being pushy at all.

All of my expectations were met when purchasing the new car. Lauren Hussain, my sales point of contact was excellent

Emma was excellent, very knowledgeable and managed the whole process very professionally

Same answer as above plus mini readybfor me in pristine condition.

Excellent sales service from Jason as always . Was kept up to date at every step of the way .

Very friendly and welcoming. I felt completely comfortable visiting the MINI centre alone.

As above. Helpful, courteous, fast.

Very easy to book an appointment and your colleague who I spoke to you on the phone was very friendly and nice they felt very genuine also I really like the videos you get from the mechanics telling you what they've done

Professional and efficient service

Brilliant service from start to finish! We were aware of the shortage of microchips so went to Mini with time to spare. We were seen despite not having an appointment. Kept up to date with the delivery information!

As above. I was kept informed all the way through and everything was made very simple

As above completely happy with communication and contact.

David at Milton Keynes provided regular updates on the delivery and handled all the paperwork efficiently. His communications were honest and transparent. Information and 'hands on' handover of the new car was extremely helpful.

Service was good from start to finish.

It was a winter check so not too challenging but the car was returned to me looking sparking

For reasons above, and excellent communication.

I was warmly welcomed, given somewhere comfy to work from while I waited, everything was performed on time with no hassle at all.

Great service with friendly and helpful staff. Very happy.

All work carried out well

Car washed and valeted. Friendly helpful staff. Phone calls throughout the process providing updates. Smooth transition and hand-over process.

Always 100% customer service

George has been very helpful with the issue and with trying to get it resolved quickly

The Service experience was first class. Thankyou.

Tracey was very pro active and had tried to help us get the part, which had failed, replaced under warranty/good will gesture.

All done very satisfactory car lovely and clean when collected

Jason crook the sales representative, couldn't have been more helpful, kept us updated, every month with details of the build

So well looked after, the staff are always friendly and helpful.

No problems good service

Very welcoming experience

The service advisors are knowledgeable and good at communicating throughout so I'm always kept in the loop.

Very happy with the purchase & process

Despite challenges with shortages managed to deliver on time

Have dealt with Milton Keynes for many years, always great service

I've always had great service at Milton Keynes

Emily Tipper was excellent.

Jason Crook kept us updated regularly, he also got in touch when he said he eould