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Customer Reviews.

service

4

professional service from Emily with prompt feedback

10 January 2022

sales

5

Great customer service from the initial enquiry to collecting the car.

06 January 2022

sales

5

Very pleased-Lauren couldn't have been more helpful and kept me perfectly up to date with everything

05 January 2022

sales

5

Everyone I have encountered has been lovely and really very helpful.

04 January 2022

service

5

Kepped coming and checking with me if I was ok and let me know what was happening

04 January 2022

service

5

The feedback from the service was excellent.

03 January 2022

sales

5

Informative and relaxed atmosphere

01 January 2022

service

5

I get the times and dates I need for my work

30 December 2021

sales

5

The whole experience is so easy and a nice experience, and I love my new mini so so pleased.

29 December 2021

sales

5

David was knowledgeable, polite, took his time, explained everything thoroughly, was not pushy, kept in touch, nice to talk to

28 December 2021

service

5

I am kept informed throughout the process and I understand it.

23 December 2021

service

4

Comfortable waiting area, friendly staff, reasonable turn round time.

21 December 2021

service

4

Very satisfied - if the car had been washed it would have been Completely satisfied (but they were very busy, so understandable..)

21 December 2021

service

5

Everything happened as expected.

20 December 2021

sales

5

Professional service. Everything dealt with efficiently. Excellent approach from Joe Graci, who handled the sale without being pushy at all.

20 December 2021

sales

5

All of my expectations were met when purchasing the new car. Lauren Hussain, my sales point of contact was excellent

20 December 2021

sales

5

Emma was excellent, very knowledgeable and managed the whole process very professionally

19 December 2021

service

5

Same answer as above plus mini readybfor me in pristine condition.

16 December 2021

sales

5

Excellent sales service from Jason as always . Was kept up to date at every step of the way .

14 December 2021

sales

5

Very friendly and welcoming. I felt completely comfortable visiting the MINI centre alone.

12 December 2021

service

5

As above. Helpful, courteous, fast.

12 December 2021

service

5

Very easy to book an appointment and your colleague who I spoke to you on the phone was very friendly and nice they felt very genuine also I really like the videos you get from the mechanics telling you what they've done

12 December 2021

sales

5

Professional and efficient service

12 December 2021

sales

5

Brilliant service from start to finish! We were aware of the shortage of microchips so went to Mini with time to spare. We were seen despite not having an appointment. Kept up to date with the delivery information!

10 December 2021

sales

5

As above. I was kept informed all the way through and everything was made very simple

10 December 2021

sales

5

As above completely happy with communication and contact.

08 December 2021

sales

5

David at Milton Keynes provided regular updates on the delivery and handled all the paperwork efficiently. His communications were honest and transparent. Information and 'hands on' handover of the new car was extremely helpful.

08 December 2021

service

5

Service was good from start to finish.

06 December 2021

service

5

It was a winter check so not too challenging but the car was returned to me looking sparking

03 December 2021

service

5

For reasons above, and excellent communication.

03 December 2021

service

5

I was warmly welcomed, given somewhere comfy to work from while I waited, everything was performed on time with no hassle at all.

03 December 2021

service

5

Great service with friendly and helpful staff. Very happy.

02 December 2021

service

5

All work carried out well

01 December 2021

service

5

Car washed and valeted. Friendly helpful staff. Phone calls throughout the process providing updates. Smooth transition and hand-over process.

30 November 2021

sales

5

Always 100% customer service

29 November 2021

service

5

George has been very helpful with the issue and with trying to get it resolved quickly

29 November 2021

service

5

The Service experience was first class. Thankyou.

25 November 2021

service

5

Tracey was very pro active and had tried to help us get the part, which had failed, replaced under warranty/good will gesture.

24 November 2021

service

5

All done very satisfactory car lovely and clean when collected

21 November 2021

sales

5

Jason crook the sales representative, couldn't have been more helpful, kept us updated, every month with details of the build

17 November 2021

service

5

So well looked after, the staff are always friendly and helpful.

17 November 2021

service

5

No problems good service

17 November 2021

sales

5

Very welcoming experience

16 November 2021

service

5

The service advisors are knowledgeable and good at communicating throughout so I'm always kept in the loop.

14 November 2021

sales

5

Very happy with the purchase & process

12 November 2021

sales

5

Despite challenges with shortages managed to deliver on time

09 November 2021

sales

5

Have dealt with Milton Keynes for many years, always great service

07 November 2021

service

5

I've always had great service at Milton Keynes

06 November 2021

service

5

Emily Tipper was excellent.

06 November 2021

sales

5

Jason Crook kept us updated regularly, he also got in touch when he said he eould